20phsky Privacy Policy

1. Introduction

20phsky is committed to protecting the privacy and personal data of all players who use our platform. We understand that Filipino players trust us with sensitive information — from identity documents to financial details — and we take that responsibility seriously.

This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights you have in relation to your personal data. By accessing or using the 20phsky platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you have any questions about this Privacy Policy or how 20phsky handles your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 13 of this document.

2. Data We Collect

2.1 Registration Data

When you create a 20phsky account, we collect the following personal data:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address in the Philippines (city, province, postal code)
• Email address and mobile number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine anti-money laundering laws, 20phsky may request the following documents:

• Government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID)
• Proof of address (e.g., utility bill, bank statement issued within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your name)
• Selfie or live photo for identity confirmation

2.3 Transaction Data

We collect records of all financial transactions conducted through your 20phsky account, including deposit amounts, withdrawal requests, payment method details (account name and masked account number), transaction timestamps, and transaction reference numbers.

2.4 Gaming Activity Data

We collect data about your gaming activity on the platform, including games played, bet amounts, game outcomes, session durations, and responsible gaming tool usage. This data is used to operate the platform, detect fraud, and support responsible gaming initiatives.

2.5 Technical & Device Data

When you access the 20phsky platform, we automatically collect certain technical data, including your IP address, browser type and version, device type and operating system, referring URL, and pages visited. This data is used for security monitoring, fraud prevention, and platform optimization.

2.6 Communications Data

If you contact 20phsky customer support, we retain records of those communications — including live chat transcripts and email correspondence — for quality assurance, dispute resolution, and regulatory compliance purposes.

3. How We Use Your Data

20phsky processes your personal data for the following purposes:

20phsky will not use your personal data for any purpose not listed above without first obtaining your explicit consent, unless required to do so by Philippine law or a competent regulatory authority.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 20phsky processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations to you under the 20phsky Terms & Conditions, including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws and regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit, informed consent. You may withdraw this consent at any time.

5. Data Sharing

5.1 Regulatory Authorities

20phsky is required by Philippine law to share certain data with regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government bodies, upon lawful request or as required by our operating license.

5.2 Service Providers

20phsky engages trusted third-party service providers to assist in operating the platform. These providers may process your personal data on our behalf and are contractually bound to handle it in accordance with this Privacy Policy and applicable Philippine law. Categories of service providers include:

• Payment processors (GCash, PayMaya, and Philippine banking partners)
• Identity verification and KYC service providers
• Cloud hosting and infrastructure providers
• Fraud detection and cybersecurity providers
• Customer support platform providers

5.3 No Sale of Data

20phsky does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this Privacy Policy.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 20phsky platform. They help us recognize your browser, remember your preferences, keep your session active, and analyze how the platform is used.

6.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits you have set.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used only with your consent to deliver relevant promotional content. You may opt out at any time through your account settings.

6.3 Managing Cookies

You can control non-essential cookies through your browser settings or through the cookie preference center available on the 20phsky platform. Please note that disabling certain cookies may affect the functionality of the platform.

7. Data Security

20phsky implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers
• Encryption at rest for all sensitive personal and financial data stored on our systems
• Multi-factor authentication for platform access and administrative systems
• Regular security audits and penetration testing by independent cybersecurity firms
• Access controls limiting employee access to personal data on a strict need-to-know basis
• 24/7 security monitoring and automated threat detection systems

8. Data Retention

20phsky retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and PAGCOR regulations. Specific retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with 20phsky's data disposal procedures.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 20phsky:

To exercise any of these rights, please contact the 20phsky Data Protection Officer using the details in Section 13. We will respond to all valid requests within 15 business days in accordance with the Data Privacy Act.

10. Children's Privacy

The 20phsky platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gambling laws. 20phsky does not knowingly collect personal data from persons under the age of 21.

If 20phsky becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, the data will be deleted, and any funds held in the account will be handled in accordance with applicable PAGCOR regulations.

If you are a parent or guardian and believe that your child has registered on the 20phsky platform, please contact our support team immediately so that we can take appropriate action.

11. Cross-Border Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside the Philippines — for example, where 20phsky's cloud infrastructure or third-party service providers are located. When such transfers occur, 20phsky ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required by the Philippine Data Privacy Act.

These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. 20phsky will not transfer your personal data to a jurisdiction that does not provide adequate protection without your explicit consent or a lawful basis under Philippine law.

12. Updates to This Privacy Policy

20phsky reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this document. Your continued use of the 20phsky platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically.

13. Contact & Data Protection Officer

20phsky has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data, please contact:

• Data Protection Officer: 20phsky Privacy Team
• Email: [email protected]
• Support: [email protected]
• Live Chat: Available 24/7 through the 20phsky platform

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.